Frequently Asked Questions

Who can I contact if I have any questions about Connect Kids?

Please email us at

Who should I contact if I have problems logging in to Zoom?
Please contact

How can I cancel?

Go to the member page, select "My Subscriptions" and then "Cancel". Your subscription will continue until the end of this billing period. (Example: Until the end of the month for monthly plans) After that, it will not be renewed.


100-3 Yamashita-cho, Naka-ku, Yokohama-shi, Kanagawa 231-2203  |  Tel: 050-3136-7187

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